An office relocation consultant managed landlords, fit-out contractors, removals and move dates but usually left internet and telephony to the customer. Connectivity was often ordered too late, creating pressure close to occupation.
The requirement
Internet lead times can be affected by surveys, landlord permissions, civils and carrier capacity. Phone number porting also depends on accurate records and provider acceptance. Treating these as last-minute utilities increased project risk.
The proposed telecoms design
The consultant introduced 39T during the early planning stage. The customer supplied the new address, target date, user count, cloud requirements, number inventory and resilience needs. 39T then assessed business broadband, leased line, temporary connectivity and cloud voice options.
Delivery approach
- Add connectivity discovery to the relocation checklist.
- Request address-level options before the fit-out programme is fixed.
- Identify wayleave and comms-room requirements.
- Plan temporary or backup connectivity where lead times are uncertain.
- Coordinate phone numbers, handsets and call routing with the move date.
Commercial and operational outcome
The consultant offered a more complete relocation service and created a repeatable source of telecoms introductions. Customers received earlier warnings about lead times and could make informed choices before committing to a move programme.
What this scenario demonstrates
Office moves are a natural telecoms trigger, but only when the conversation starts early. Agents should avoid promising installation dates until surveys and carrier orders are accepted.
Next step
39T works with commercial property contacts, serviced-office operators, fit-out companies and relocation consultants across the UK.