What our customers think of 39T
More than 22,000 five‑star Trustpilot reviews reflect the exceptional service we deliver every day.
Service Your Business Can Rely On
We believe our customer service at 39T is nothing short of spectacular
— and here’s why. Our UK‑based experts resolve 90% of issues on the
first call, delivering fast, reliable support when it matters most.
But don’t just take it from us. Our impressive Trustpilot rating is the real evidence. Scroll down to see what our customers say.
Why Choose 39T?
These four promises are at the heart of 39T – and they’re how we continue to level the playing field for small businesses.
Our Promises
1. World Class Service, Every Time
We deliver customer service that sets the standard.
22,000+ 5‑star Trustpilot reviews and a rating 20x better than BT’s make one thing clear: we put small businesses first.
All calls are answered in UK‑based centres, and per cent issues are fixed on the first call. No queues. No stress. Just real support when you need it.
2. Exclusively Small Business
Our promise: we support small businesses—only
The utility giants focus on big brands and the mass market. At 39T, our focus is entirely on independent businesses.
We know what small businesses really need, which is why our Bizhub is packed with expert guidance, FAQs, and useful videos. And
with services like 39T Guest Wi‑Fi, we help you attract more customers and keep them returning – without charging you extra.
3. Seamless Switching
We promise a seamless switch
A service outage at home is annoying. For a business, it’s costly. So we’ve made switching to 39T effortless. Our UK‑based switching experts manage the entire process, keeping downtime to an absolute minimum.
4. Savings of up to £0,000
Our promise: bundle more, save more
Choose 39T for your phone, broadband, and card payments, and you could save up to £1,250 a year. That’s a big win for any small business. What would you do with the extra cash?